Wow... Who Would Have Known....

So its been awhile since I have blogged. I meant, REALLY BLOGGED!!LOL! So here's whats new with me. I am still working at Overstock.com customers service and this is actually a job, or should I say call center that I really enjoy and love. I know what you guys might be thinking, Call center?!?!.. Boring.. Inbound calls from whining customers!?!? ..Horrible... Customer services call centers!?!...Never, Foreign agents, Not useful!!LOL!! Well I can honestly say that this company is one of the best companies I have worked for in years. They really do put there customers first! They are also very upfront and honest with there employee's. I mean I am a temp here because I came on as a seasonal employee. I mean the holiday season is gone so they are slowly choosing who they want to hire on. I guess it bothered me a little but I was told if I keep doing what I am doing they will hire me on permanent.

So if you know me then you know that I hate..hate.. hate.. working full time!!LOL!! But then I think of the reason I am doing it and I couldn't imagine quiting and not being able to support my children. Although there are those days where they make me want to pull my hair out.. or they literally do pull my hair..

I don't mind getting a little time away from them and relaxing or coming in to work!!LOL!! But on the other hand regardless what day it is, I always want to be home with them. To teach them and to be able to have them understand the importance in life and not think that working is bad because it splits up our family. Or that being away from home means I don't want to spend time with them the way they think I should. As you might see where I am getting at, Yes, I was thinking about going part time or quiting because I am always feeling overwhelmed with things. Well just last week I felt like I needed a sign to help relieve my stress or help me make the right decisions. Then it happened, here at work....

As I was on a call Tuesday, I had a manager of our chat team IM (instant message!) me asking me what time my shift was over. I advised him that I would be going home at 4:30pm that day in which his response was, "Do you have time to meet with me at 3:30 today?" I didn't want to do it because I was just in jeans and a hoody!!LOL! I looked like a bum!!LOL!!

But I agreed to meet with him not knowing exactly what the position I was interviewing was for or what I had just got myself into. Yes it was an interview, I was recommended by my supervisor for the a job opening!! After the interview they told me I would here back from them by Friday. In which I thought for sure this is not a good thing because due to prior experiences, that saying "We'll get back to you" was never a good thing!! The rest of that week I have seen many people more qualified then I was interviewing for that same position. Which made me think if there was only 9 openings and over 9 specialized agents who applied, my chances were slim to none, however I was still very proud of myself to be qualified enough to even be considered for the job in the first place.

Well Friday came and still no word from Jaywhon, the Chat Team Manager. However there were a few people whom I did know that had received an email stating they had got the job I had interviewed for. So I left it at that. Still proud of myself, email or not!!LOL!

I was then approached by Jaywhon at the end of my shift, and he looked at me with a blank look and it made me feel uncomfortable for a min!!LOL!! Then I saw a smile crack through as he asked me if I could start my training on Monday!!! What!?!? Of course I could...Is this a trick question!?!?LOL!! I was so shocked, anxious and happy all at the same time!! My mind was going a hundred miles an hour and my words.. well, they weren't coming out as fast or at all for that matter!!hahhahahaa.. well I hope he took that as a good thing cause that's how I would take it!!

So I guess you guys are probably wondering what position I was offered huh!?! Well I was offered to ..... are you ready for this........TO WORK FROM HOME!!! Yay, No more inbound or outbound calls, just live chats with customers who had questions or inquiries about products on our web site. Or even just general questions about our procedures.

So starting Monday I will be training to do the live chats and once I get the hang of it I will then be sent home and be working from there!! I am so excited! I will be able to see my kids more and that's all I wanted. I mean I'm still keeping my same hours and a little bit of a raise but it works for me!!! I'm so excited!! I cant wait to actually start working from home!!! What a true blessing it is! I have set a few New Years Resolutions but I think I will save that for another post!! Im done for now but I will be back soon!!!:D